Privacy policy

At UrbanFlexs, we care about your privacy and are committed to protecting your personal information.

What We Collect

When you place an order or contact us, we may collect your name, phone number, email address, and delivery address. We do not collect or store payment information — payments for orders exceeding EGP 1,000 are handled separately via WhatsApp through InstaPay.

How We Use Your Information

We only use your information to:

• Process and deliver your orders

• Contact you about your order or any updates

• Improve our services and your shopping experience

We Do Not Share Your Information

Your information is never sold or shared with third parties, except as needed to fulfill your order (for example, with delivery services).

Keeping Your Information Safe

We take reasonable steps to protect your personal data and keep it secure.

If you have any questions about how we use your information, please reach out to us:

• Email: urbanflexs@gmail.com

• WhatsApp: 01093438679

Thank you for trusting UrbanFlexs.